From Business Week (2 April 2018) about Russian startup Robot Vera:
“The co-founders, with a background in human resources, two years ago found themselves making hundreds of calls to candidates who’s lost interest in the given job or couldn’t be located. ‘We felt like robots ourselves, so we figured it was better to automate the task,’ [cofounder] Uraksin says.”
Ever feel like a robot teaching online? I know I do. Hours of time spend adjusting grades, putting in zeros for incomplete assignments, activating rubrics. Clicking to sort student names, clicking down three levels to send a student a message. I can imagine myself as a Victorian metallic automaton, typing on my computer instead of writing with my quill, mousing around, click, click, click.
Then there’s grading. I’m really fast. I can read an assignment quickly and click the appropriate boxes on the rubric. I know exactly what to look for, because the whole thing is my design. Click, click. But I have good rubrics, that give meaningful feedback to students, so that takes time to do well. Click, click.
So from the Robot Vera perspective (and that of everyone discussing automation taking over jobs), I have to ask: what part of my job should be automated? So many of the things I thought would be done by the machine, after two decades teaching online, are not. Stupid tasks take much of my time. Even auto-grading has to be double-checked (I change about 20% of auto-graded items). I don’t call support for actual help doing or creating things with the system – I get the system. I call because something horrid and unexpected happened, and 9 times out of 10, it’s because I left a box unchecked, or neglected to use a particular combination of settings. Because I wasn’t, in other words, a good enough automaton.
What would happen if I automated everything that makes me feel like a robot? Marking, grading, tracking, checking outcomes, planning courses according to state mandates to which I am opposed?
Would I have more time to do the actual teaching, the contact with students, the individual discussions, the leading of in-depth conversations? Wouldn’t that feel less robotic, like I’m a person who cannot be replaced by an automaton?
I have already noticed that handing off the grading of primary sources to my students, having them do a checklist to get the grade for their post each week, allows me time to instead respond to the sources, note connections, give feedback so they can fix their work and “earn” the points they gave themselves, encourage them to return and see the work of their colleagues. I get a better view of what’s happening, with human eyes.
I can also respond individually to their auto-graded Lecture Notes (2 points if you turn it in). Doing that this week for the first time, several students took the opportunity to engage in private discussion with me, and it was about the history, not the grades.
So instead of resisting automation, I will continue to grapple with how to make it work for us all. Because, as usual, the simplification of the problem does not reflect reality. The simple version is just a dichotomy: teacher-involved OR auto-graded. But (in current trendy parlance) it can be and. I suspect it can even be because of – because there is auto-grading, I can be more involved as a teacher.
The ideas I’m exploring (student independence, teaching as modeling and demonstrating, learning as practicing and reflecting, and transferring the burden of learning) fit well with some automating if it gives me the freedom to do what I do best: that old-fashioned human teaching. So hand me that can of oil…